Frequently Asked Questions

Please read our FAQ before sending us a message.

How long does it take for an order to arrive?

This depends on the product ordered.  We get our jewelry from trusted artisans around the globe so some jewelry items can take 2-3 weeks to arrive at your door. We’re trying real hard to bring everything to our warehouses in the U.S. so that you get  your item ASAP. if you have any question we’re happy to help just contact us through out “Contact Us” page.

How much is shipping?

This depends on the product ordered, the total weight, and where we’re shipping to. Our standard US shipping cost is $4.95 unless you order a large amount of weight. We do Offer Free Shipping most of the time.

I ordered 2+ items, but only received one… where’s my order?

When you order multiple items at a time, they may be shipped separately. You may receive one item before the next for faster shipping times. So don’t panic if you don’t receive all of your items at once…they are on the way.

I messed up my order information, can I change it?

Contact us as soon as possible at and we might be able to adjust your order. Unfortunately we can’t make changes if an order has been shipped already.

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